Corporate Services
​​Work & Process Flow optimization to improve Productivity 
Facilitators: Ruud Vullers & Brenda Archer
​Duration: Full day

The detailed procedures at each point of care that reflect the method in which your business receives and manages the customer is your “Workflow” ie; people, processes and technology. This course will assist you in tactical methods of analyzing your business through SWOT (Strengths, Weaknesses, Opportunities, Threats). Participants will leave this course knowing how to utilize SWOT to initiate a business analysis to improve outcomes in a variety of areas i.e. receivables, growth, customer satisfaction, employee satisfaction, profitability etc.
Ruud Vullers
​​Ruud Vullers​​​​​​
Ruud has 28 years of experience in International Supply Chain & Operations Management. Working in executive roles both for large OEM's as well as family owned businesses.​​ He is passionate about transforming businesses through lean six sigma methods. Ruud holds a Master's & Bachelor's degree in Mechanical Engineering. 
Brenda Archer
​​Brenda Archer​​​​
Brenda has a 30-year career in healthcare specializing in Processes and Patient Experience. ​​​​​
With her unique presentation skills and story telling she continues socializing the importance of ‘what matters most’ and the power in being present.  
Mountain Horse Farm
Where Relaxation comes Naturally