Corporate Services
​​Improving Customer Service through The Fish Methodology
Facilitator: Brenda Archer
​Duration: 2.5 hrs


The foundation of this course is: The Fish! Philosophy, modeled after the Pike Place Fish Market. Fish empowers employees to be more effective in any job. When a team lives the philosophy, they improve their culture and create better results. Organizations worldwide use the FISH! Philosophy to improve teamwork, customer service, employee engagement, retention, recognition and leadership.​​
Brenda Archer
​​Brenda Archer​​​​
Brenda has a 30-year career in healthcare specializing in Processes and Patient Experience. ​​​​​
With her unique presentation skills and story telling she continues socializing the importance of ‘what matters most’ and the power in being present.  
Mountain Horse Farm
Where Relaxation comes Naturally