Corporate Services
​​Extreme Empathy
Facilitator: Brenda Archer
​Duration:


This course will cover the power of 'Empathy' in a selfie world...In this workshop, attendees will learn strategies used at the Cleveland Clinic and Mayo Clinic to help employees, from front line staff, middle management and senior leadership, communicate empathy more effectively. Come for an introduction to these communication skills with opportunities to practice in a fun atmosphere. If you hope to elevate the “customer and team experience" at your organization, this workshop is calling your name.​​
Brenda Archer
​​Brenda Archer​​​​
Brenda has a 30-year career in healthcare specializing in Processes and Patient Experience. ​​​​​
With her unique presentation skills and story telling she continues socializing the importance of ‘what matters most’ and the power in being present.  
Mountain Horse Farm
Where Relaxation comes Naturally